What the buyer needs
AI summaryThe buyer requires a vendor to deliver timely, professional, pre-scheduled, and on-demand interpreter and translation services for individuals and groups with limited English proficiency. The scope encompasses written professional translations along with on-site, over-the-phone, and video remote interpreting, including American Sign Language. Required languages include ASL, Russian, and Spanish, alongside ten preferred languages, ten specific dialects, and all other available languages. Performance of the work occurs both offsite and onsite. The buyer restricts eligibility to onshore USA vendors. The evaluation process applies preferences to Health Care Interpreter proposers currently contracted with PacificSource Community Solutions and Court Interpreter proposers who use qualified interpreters under Oregon statutes and certification programs. The buyer seeks proposal pricing for a one-year contract period. Bidders must submit all questions no later than October 8, 2026.
Scope of work
- Pre-scheduled and on-demand on-site/in-person interpreter services including ASL
- Pre-scheduled and on-demand over-the-phone interpreter services
- Pre-scheduled and on-demand video remote interpreter services including ASL
- Written professional translation services
- Health Care Interpreter services across required, preferred, and less commonly available language tiers
- Court Interpreter services pursuant to Oregon statutes and applicable certification programs
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Proposed Services Offered | 25 |
| Required Languages: American Sign Language (ASL), Russian, Spanish (Tier 1) | 25 |
| Preferred Languages (Tier 2) | 20 |
| Less Commonly Available Dialects (Tier 3) | 15 |
| All Other Languages Offered (Tier 4) | 10 |
| Proposed Strategy for Attendance and Timeliness | 15 |
| Qualifications and Experience | 50 |
| Cost Control – Billing Medicaid/Local CCO | 25 |
| Cost Proposal | 90 |
Minimum qualifications
- Two years experience managing Health Care Interpreter and Translation services
- Two years experience managing Court Interpreter and Translation services
- Provide list of minimum of three agencies currently utilizing proposer services
- All proposers offering services must be located within the United States
- All written translation services must be conducted within the United States
- Duly authorized by the State of Oregon to transact business in the State of Oregon before executing Price Agreement
- Registered Agent in Oregon for corporations and other business entities
Documents to include with your response
- Qualifications and Experience response (Section 3.4.4)
- Cost Control – Billing Medicaid response (Section 3.4.5)
- Attachment B: Cost Proposal Submission Form
- Attachment A: Proposal Form
- Attachment C: Affidavit of Trade Secret Form and redacted proposal (optional)
- Attachment D: Proposed Price Agreement Modifications (optional)
- Completed W-9 form (upon request)
- Proof of Oregon Secretary of State business registry number or authorized statement
How to submit
- Method
- Electronic via the Marion County Procurement Collaboration Portal
- Instructions
- Submit via https://contracts-marioncountygcc.msappproxy.net/gateway/. Proposals must be separated into vendor name proposal.pdf and vendor name additional documentation.pdf. File formats must be Microsoft 365 compatible or searchable Adobe format, limited to 20 pages total.