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Inmate Communications Solution Furnishing Installation Operation and Maintenance Services

Unified Government WYCO/KCKKansas, USADue Tuesday, December 1, 2026
Client
Unified Government WYCO/KCK
Solicitation No.
42991
Posted
10/23/2026
Category
Telecommunication Services, Supplies, Components, Accessories or Related Equipments
Budget
Looking for Proposals
NAICS
—
Set-aside
—
Contact
—

Description

AI Generated

The Unified Government of Wyandotte County/Kansas City, Kansas requires a vendor to provide, install, configure, test, operate, maintain, and support an inmate communications solution. The scope includes inmate and visitation telephones, secure correctional-grade wireless tablets, video visitation services, secure electronic messaging, digital mail scanning, automated voice information systems, and advanced investigative, monitoring, and reporting tools. Performance of the work will take place onsite at government facilities in Kansas. Only US organizations are eligible to submit proposals for this opportunity. Applicants must submit one original, six hard copies, and one PDF flash drive in an enclosed envelope or sealed box to the Department of Procurement and Contract Compliance. A mandatory pre-bid conference is scheduled for November 5, 2026, and all inquiries or questions must be submitted no later than November 9, 2026. Proposals must be received and time-stamped prior to the closing deadline specified in the project timetable, as late submissions will not be considered.

Key solicitation details

AI-extracted from R42991 Inmate Communications fv.pdf. Confirm against the original documents before bidding.

The Unified Government of Wyandotte County is seeking an experienced offeror to provide, install, configure, test, operate, and maintain various inmate communication solutions for its correctional facilities. The solution includes inmate and visitation telephone systems, secure wireless tablets, video visitation, secure electronic messaging, and digital mail scanning. Bidders must be registered in the eProcurement system and fulfill physical submission requirements.

Issued by
Unified Government WYCO/KCK
Mandatory Site Pre-Proposal Conference Registration Form due
November 4, 2026, at 10:00 a.m. CST
Mandatory Pre-Conference and On-Site Evaluation Conference
NOVEMBER 5, 2026 9:30AM CST
Deadline for offerors to submit written questions
NOVEMBER 9, 2026 10AM CST
Deadline for answering questions
NOVEMBER 17, 2026 5PM CST
Responses Due
DECEMBER 1, 2026 10AM CST
How to submit
Electronic registration via agency portal plus physical sealed hard copy
Submission details
Offerors must register on eProcurement portal at least two days prior. Submit one original and six copies with a PDF flash drive in an enclosed envelope or sealed box to Office of the City Clerk, 701 North 7th Street, Suite 323, Kansas City, Kansas 66101-3064.
Place of performance
Wyandotte County / Kansas City, Kansas correctional facilities
Insurance and bonding
Standard contract insurance requirements apply as stated in Section 3.05.

How proposals are evaluated

Core Technologies25 Points
Cost Proposal20 Points
Service15 Points
Technology Presentation15 Points
Financial Transparency10 Points
Best and Final Offer10 Points
Overall Compliance/Exceptions5 Points

Scope of work

  • Inmate telephone system and visitation telephone sets
  • Correctional-grade secure wireless tablets
  • Digital postal mail and digital legal mail scanning and delivery system
  • Video visitation system
  • Secure electronic messaging and inmate education solutions
  • Automated voice information systems and voicemail
  • Advanced investigative, monitoring, alert, and reporting tools
  • System installation, maintenance, user training, and ongoing technical support

Minimum qualifications

  • Capability to grant access for on-site visits to evaluate operational capacity
  • At least two references of facilities where optional features have been implemented for at least six months
  • At least two references for digital/scanned postal mail and legal/privileged mail systems

Documents to include with the bid

  • Signed Signature Page by authorized officer
  • Tax Clearance Certification from all four Local Governments
  • Attachment 1 Mandatory Requirements response (Sections B through K)
  • Section O Exceptions to RFP (if applicable)
  • Section M Exceptions Agreement Terms (if applicable)
  • Section N Receipt of Addenda
  • Section O Site Evaluation Registration Form (Attachment 1)
  • Preliminary implementation plan and proposed timeline
  • Cost Proposal detailing rates, fees, and revenue-sharing arrangements
  • ITS and Tablet platform diagrams, specifications, and image details

Verify important details

Document check

Confirm submission instructions and amendments with the issuing agency before responding.

2 available filesDocuments checked

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