About this opportunity
AI summaryThe County of Maui Office of Recovery seeks proposals for comprehensive property management and site operations services at the Kilohana site in Wailuku, Hawaii. The selected contractor will serve as the primary site operator, managing daily operations, residential occupancy, web-based fee collections, mail handling, and resident relations while furnishing all necessary labor, equipment, and resources. The contract term spans two years. Only USA onshore organizations are eligible to bid. A non-mandatory site visit is scheduled for November 2, 2026, and all questions must be submitted by November 13, 2026. Final electronic proposals, including all required signed forms and corporate authorization documents, are due by November 27, 2026, at 4:00 PM HST.
Buyer and opportunity details
- Client
- Office of Recovery
- Solicitation No.
- 26-27/P-92
Scope of work
- Manage day-to-day operation of the Site, including oversight of residential units, common areas, facilities, and grounds
- Maintain an on-site management presence
- Develop and implement operational procedures for Site management and maintain records
- Receive, sort, and securely store mail and packages for residents, maintaining a log of items received and released
- Administer residential occupancy including resident onboarding, move-ins, transfers, and move-outs in accordance with County policies
- Collect occupancy fees and authorized resident charges using a secure, web-based electronic payment system
- Provide monthly financial reporting and submit invoices reflecting collected occupancy fees
- Manage resident relations by handling communications, documenting and resolving complaints, and supporting enforcement of occupancy agreements
Minimum qualifications
- General Manager designated as primary point of contact for the County
- Personnel with experience, training, certifications, licenses, and qualifications to perform assigned duties
- General excise tax license from the Department of Taxation, State of Hawaii
- Tax clearance certificate from the Director of Taxation, State of Hawaii
- Certificate of compliance issued by the Department of Labor and Industrial Relations
- Certificate of good standing issued by the Department of Commerce and Consumer Affairs
Documents to include with your response
- Cover Letter
- Executive Summary
- Professional Qualifications
- Capacity
- Financial Stability
- Certifications & Affidavit
- Authorization Request
- Organizational Documentation
- Proposed Plan of Action/Work Approach
- Price Proposal
Key dates
- RFP Issued
- October 27, 2026
- Optional Site Visit
- November 02, 2026
- Questions due
- November 13, 2026
- Proposal Due Date
- November 27, 2026 AT 4:00 PM HST
How to submit
- Method
- Electronic via the Public Purchase System portal
- Instructions
- Electronic submission after registration through the Public Purchase System. Physical submissions by courier, FedEx, UPS, DHL, or personal delivery will not be accepted. Proposer shall not submit more than one offer.
Contract details
- Term
- Two years
- Place of performance
- Kilohana Site, Wailuku, Hawaii
- Insurance and bonding
- General and professional liability insurance coverage for total certified amount of $1,000,001 or more; workers' compensation insurance in amounts required by applicable law. County listed as additional insured except on professional liability and workers' compensation.
- Funding
- Federal Emergency Management Agency (FEMA), Davis-Bacon Act, Copeland Anti-Kickback Act