About this opportunity
AI summaryThe South Texas Veterans Health Care System requires ongoing service and maintenance for its extensive Omnicell automation equipment resources. The contractor must provide maintenance to keep the equipment fully operational across the Audie L. Murphy Memorial Veterans’ Hospital, Kerrville VA Medical Center, Northwest VA Medical Center, and Community Based Outpatient Clinics to prevent disruptions to patient care. Required scope includes 24/7 telephone support with specific response times, proactive remote software and interface diagnostics via a secure server, and on-site support as needed. The contract term runs from January 1, 2027, through December 31, 2027. Personnel must undergo background security investigations in accordance with VA Directive and Handbook 0710, and custom software development or outsourced operations must be located in the U.S. to the maximum extent practical. The contractor must adhere to strict VA data security, privacy, and government-owned records management requirements.
Scope of work
- 24/7 telephone support with defined response times
- Proactive remote software and interface diagnostics via secure server
- On-site support for disabled systems and non-critical failures
- Provision of included repair and replacement parts
- Software updates and upgrades
- Regular safety and functionality inspections of rolling stock equipment
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Performance of custom software development and outsourced operations within the U.S. | Not specified |
Minimum qualifications
- Contractor team trained on a regular basis on proper methods to transport rolling stock equipment
- Personnel subject to background security investigations per VA Directive and Handbook 0710
Contract details
- Term
- 01/01/2027 through 12/31/2027
- Place of performance
- Audie L. Murphy VA Medical Center, Kerrville VA Medical Center, Northwest Healthcare Clinic, and multiple Community Based Outpatient Clinics in Texas
Federal notice details
- Solicitation number
- 36C25727Q0068
- Agency
- Department of Veterans Affairs
- Buying office
- 257-Network Contract Office 17 (36C257)
- Notice type
- Sources Sought
- Responses due
- Nov 6, 2026, 4:00 PM ET
- Posted on SAM.gov
- Oct 27, 2026
- NAICS
- 811210 · Electronic and Precision Equipment Repair and Maintenance
- Product/service code
- J065
- Place of performance
- SAN Antonio, 78229
- Contracting contact
- Lesley Kitchen, Contract Specialist
Lesley.Kitchen@va.gov
972-708-0818
Source: SAM.gov. Read the official notice for the complete description and current instructions.
Incumbent and award research
Likely prior awards for this requirement
Likely matchAwarded by the same buying office (36C257) with descriptions matching "omnicell". The notice does not name its current contract, so confirm before relying on it.
| Vendor and award | Value | Ends |
|---|---|---|
| MINBURN TECHNOLOGY GROUP, LLC36C25725F0041 · DSS OMNICELL IVX AND VISTA INTERFACE | $76,504 | Jan 9, 2028 |
| OMNICELL, INC.36C25726N0043 · MAINTENANCE AND LICENSING AGREEMENT OMNICELL | $146.4K | Oct 31, 2027 |
| OMNICELL, INC.36C25726P0504 · OMNICELL XR2 ROBOT AND 3 EA. CAROUSELS, BLISTER PACKAGER AND CPM | $4.0M | Oct 29, 2027 |
| OMNICELL, INC.36C25726P0603 · OMNICELL MAINTENANCE AND SERVICE | $259.4K | Sep 29, 2027 |
| OMNICELL, INC.36C25726P0632 · EO 14398 - OMNICELL CAROUSEL SERVICE | $38,568 | Aug 31, 2027 |
Market context
Awards in the same category (Electronic and Precision Equipment Repair and Maintenance). This is not this requirement's award history.
Recent similar awards: Department of Veterans Affairs, NAICS 811210
| Vendor and award | Value | Ends |
|---|---|---|
| AGILITI HEALTH INC36C26326N0661 · CICHS SURGICAL INSTRUMENT MAINTENANCE AND REPAIRS BASE PERIOD ORDER | $81,250 | Aug 31, 2031 |
| NEXUS GROUP, LLC36C24226P0721 · THIS FIRM FIXED PRICE REQUIREMENT IS FOR BROOKLYN RADIOLOGY TO PROCURE A MAINTENANCE AND R | $78,000 | Jul 24, 2031 |
| ABIOMED INC36C25626P0237 · IMPELLA EQUIPMENT PM | $26,000 | Jun 30, 2031 |
| SKYTRON LLC36C25226P0297 · SKYTRON SURGICAL LIGHTS AND BOOMS MAINTENANCE AT MADISON VA HOSPITAL | $87,872 | May 31, 2031 |
| ILLUMINA, INC.36C24525P0434 · PREVENTATIVE MAINTENANCE SERVICES FOR THE BALTIMORE VA MEDICAL CENTER. RESEARCH DEPARTMENT | $82,824 | May 31, 2031 |
Top vendors in this category: Department of Veterans Affairs, NAICS 811210, since Oct 1, 2024
4,654 contract awards in this NAICS over the period.
- 1. VARIAN MEDICAL SYSTEMS, INC$42.3M
- 2. SONOVA USA INC$37.1M
- 3. OLYMPUS AMERICA INC$21.0M
- 4. CAREFUSION SOLUTIONS, LLC$17.6M
- 5. STERIS CORPORATION$16.4M
Source: USAspending.gov federal award data (U.S. federal public data). A contract is called the incumbent only when the notice or its documents cite it by number.