RFI for Transit Account and Passenger System

The government authority located in Tucson, AZ is issuing a Request for Information to identify a vendor capable of providing a transit account and passenger system. The buyer needs a customer-centered, maintainable platform supporting fixed-route bus and streetcar services that can handle rider registration, account management, credentialing, utilization tracking, reporting, cybersecurity, system integration, and future account-based fare collection. The system must support reliable reporting and dashboards while minimizing the collection of unnecessary information.