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RFP opportunitySolicitation RFP-3559

New England Telehealth Consortium RFP for Internet, SIP, PRI, and WAN Services

Submission deadlineNov 13, 2026See documents for time and submission instructions
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About this opportunity

AI summary

New England Telehealth Consortium is soliciting proposals for RFP-3559 to provide internet, SIP, PRI, and WAN services for St. Mary's Regional Medical Center. The scope includes private network solutions offering any-to-any connectivity with integrated QoS/CoS traffic prioritization, as well as submitting fiber path routes, route lengths, and operational performance expectations. Proposals must include pricing for specified bandwidths, detail all associated fees and taxes, and outline the vendor's capabilities to meet USAC Healthcare Connect Fund billing procedures. Eligibility is limited to onshore, USA-based organizations. Responding vendors must submit signed electronic proposals designating an authorized negotiator, formatted using the RFP's numbering convention, and include proof of general liability, worker's compensation, and employer's liability insurance policies. Proposals are evaluated based on factors including cost, experience with the vendor, and technical capability, selecting the most cost-effective solution per USAC requirements.

Buyer and opportunity details

Client
New England Telehealth Consortium
Solicitation No.
RFP-3559

Scope of work

  • Multipoint-to-multipoint Layer 2 WAN service connecting specified healthcare provider locations
  • Dedicated internet access services with symmetrical bandwidth support
  • Primary Rate Interface (PRI) voice services
  • Session Initiation Protocol (SIP) services supporting 50 concurrent calls with dedicated private circuit

How proposals are evaluated

CriterionWeight / scoring
Costs20%
Ease of Implementation20%
Experience with Vendor20%
Technical Merit of Proposal20%
Compliance with HCF Payment Process and Rules20%

Minimum qualifications

  • Current FCC Registration Number (FRN)
  • Current USAC 498 ID (Service Provider Identification Number / SPIN)
  • Trained and qualified employees to perform the work and operate required equipment
  • Necessary facilities, experience, ability, and financial resources to perform work in a satisfactory manner

Documents to include with your response

  • Signed electronic proposal
  • Designated authorized negotiator
  • Project manager name and description of qualifications
  • Professional references from similar projects
  • Experience listing with FCC Rural Healthcare USF program and process
  • Fiber path routes, route length, and transmission path length
  • Operational expectations for network metrics (Network Availability, Packet Delivery, Latency, Jitter, Response Time)
  • Proof of insurance policies
  • Credit allowances and refund structure for service outages
  • Detailed costs including non-recurring, monthly recurring, taxes, and fees

Key dates

Questions due
on or before the 14th day following the posting of this RFP on the USAC website
Proposals due
prior to the Allowable Contract Selection Date (ACSD) listed on USAC's website
Anticipated bid evaluation period
7 days after the RFP end date

How to submit

Method
Electronic via email
Instructions
Submit electronic copy in Microsoft Word or Portable Document Format to [email protected] with subject NETC RFP-3559 Proposal.

Contract details

Term
Up to a 120-month term, with particular interest in 36-month agreements.
Place of performance
St. Mary's Regional Medical Center locations in Lewiston, Auburn, Brunswick, Poland, and Biddeford, Maine.
Insurance and bonding
General Liability Insurance, Worker's Compensation and Employer's Liability Insurance.
Funding
FCC Universal Service Fund Healthcare Connect Fund
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