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RFP opportunitySolicitation RFP2027-02

Collection Agency Services for Overdue Student Notes and Accounts Receivable

Submission deadlineNov 17, 2026See documents for time and submission instructions
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About this opportunity

AI summary

UCNJ Union College of Union County, NJ requires collection agency services for a one-year contract term to recover overdue notes and delinquent accounts receivable. The selected contractor must handle student financial obligations arising from tuition and fees, lost or reduced financial aid, and defaulted promissory notes, while maintaining separate reporting for each debt category. Eligible bidders must possess at least five years of experience, have served at least three educational institutions, hold a valid New Jersey Department of Treasury bond, and operate onshore in the United States. Prospective vendors must submit questions by November 4, 2026, and deliver sealed proposals to the Purchasing Department in Cranford, New Jersey, by November 17, 2026, at 2:00 PM.

Buyer and opportunity details

Client
UCNJ Union College of Union County, NJ
Solicitation No.
RFP2027-02

Scope of work

  • Collection of delinquent student accounts and notes including first, second, and legal placements
  • Pre-collect process and small balance program services
  • Managing verbal and written dispute processes
  • Segregated reporting on outstanding deferred payments, lost/reduced financial aid, and miscellaneous charges
  • Remitting monthly collected payments and itemized debtor statements by the 10th of each month
  • Credit bureau reporting and account removal procedures
  • Returning uncollectible or withdrawn accounts to the College
  • Recommending litigation and providing legal account handling through licensed attorneys

How proposals are evaluated

CriterionWeight / scoring
Lowest responsive and responsible Proposal on the basis of unit prices or totalsNot specified

Minimum qualifications

  • Minimum of 5 years of experience in the collection area identified in the RFP
  • Must have provided services to at least three educational institution clients
  • Must have a valid New Jersey Department of Treasury issued bond to solicit and collect debts
  • Collections must conform to the American Collectors Association standards, Fair Debt Collection Practices Act, and applicable statutes

Documents to include with your response

  • Proposal Form
  • Executed Checklist
  • Acknowledgement of Addenda (if applicable)
  • Affirmative Action Questionnaire
  • Statement of Ownership Disclosure
  • Non-Collusion Affidavit
  • Vendor Questionnaire & Certification
  • Agency Profile Form
  • Trade Reference Form (for 3-5 colleges/universities)
  • Disclosure of Investment Activities in Iran

Key dates

RFP Issuance
10/29/2026
Question Deadline
11/4/2026 by 3:00 pm (EST)
Addendum Issuance
11/11/2026 (if applicable)
Proposals due
November 17, 2026, AT 2:00 PM

How to submit

Method
Sealed hard copy by mail, delivery service, or in person
Instructions
Delivered to Purchasing Department, Room L303, MacKay Library, 3rd Floor, UCNJ Union College of Union County, NJ, 1033 Springfield Avenue, Cranford, NJ 07016 in duplicate with one original and one copy (marked as such). No electronic or fax submissions.

Contract details

Term
January 1, 2027, to December 31, 2028
Place of performance
Offsite / Cranford, NJ
Insurance and bonding
Commercial General Liability of at least $1,000,000 per occurrence; Automobile Liability for all vehicles; Umbrella/Excess Liability of at least $1,000,000 per occurrence/aggregate. Policies from carriers authorized in NJ with AM Best rating of A-VIII or better naming the college as additional insured. Proof of NJ Department of Treasury collection bond required.
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