About this opportunity
AI summaryThe Municipality of Jasper requires a cloud-based enterprise resource planning (ERP) system and implementation services to replace its Diamond financial system. The requested scope covers core financial functions, property taxation, utility billing, licensing, online payments, a separate instance for the Jasper Municipal Housing Corporation, and required integrations, with all modules scheduled to go live on March 31, 2028. Only onshore Canadian organizations with live municipal installations and an implementation team available starting February 2027 are eligible to bid. Proponents must submit questions by November 19, 2026, and deliver proposals to the Designated Contact Person by December 3, 2026, at 14:00 MT. Evaluation follows four stages assessing mandatory compliance on a pass/fail basis, written technical criteria, pricing submitted separately, and shortlisted demonstrations and reference checks. Performance will occur offsite at the vendor's premises.
Buyer and opportunity details
- Client
- Municipality of Jasper
- Solicitation No.
- MOJ-2026-ERP01
Scope of work
- Replace core financial system with cloud-based ERP solution
- Separate ERP instance for Jasper Municipal Housing Corporation
- Property taxation, utility billing, and licensing functionality
- Online payments and resident service interfaces
- Implementation services including configuration, testing, and training
- Legacy data conversion from Diamond to the new solution
- Payroll integration with HRMIS system
- Stabilization and Year-End Close support after Go-Live
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Solution and Demonstrated Fit | 35 points |
| Implementation Approach and Schedule | 15 points |
| Project Team and Resourcing | 10 points |
| Support Model and Service Levels | 10 points |
| Pricing | 20 points |
| References | 10 points |
Minimum qualifications
- Live installations of proposed solution at Canadian municipalities
- Demonstrated working integrations
- Named implementation team available from February 2027
- Minimum of three references for Canadian municipalities including property taxation, utility billing, and Dynamics GP-based conversions
- SOC 2 Type II report or ISO/IEC 27001 certification, or equivalent
- Average reference rating of 6 out of 10 or higher
Documents to include with your response
- Proposal signed by an authorized signatory
- Submission Cover Form (Appendix A)
- Proponent References template (Appendix B) with minimum 3 references
- Pricing Form (Appendix C) in Word format and signed PDF
- Requirements Form (Appendix D) in Excel format
- Contract Exceptions Form (Appendix E)
- Resumes of named key implementation team personnel
- Organizational chart
Key dates
- RFP Issue Date
- October 30, 2026
- RFP Deadline for Questions
- November 19, 2026
- RFP Closing Date and Time
- December 3, 2026, 14:00 MT
- Implementation team availability
- February 2027
- Go-Live
- March 31, 2028
How to submit
- Method
- Electronic by email
- Instructions
- Submit to [email protected] in three parts: written proposal (maximum 40 pages), Requirements Form (Appendix D) in Excel format, and Pricing Proposal (Appendix C in Word and signed PDF) as a separate attachment.
Contract details
- Term
- Five-year Total Cost of Ownership evaluation term
- Place of performance
- Jasper, Alberta
- Insurance and bonding
- Commercial General Liability with Municipality named as additional insured, cross liability, contractual liability; automobile liability where vehicles used; clearance letter confirming Workers' Compensation Board (WCB) coverage.
