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RFP opportunitySolicitation RFP-3562

WAN, PRI, and Dark Fiber Services for St. Joseph Hospital

Submission deadlineNov 13, 2026See documents for time and submission instructions
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About this opportunity

AI summary

NETC seeks proposals on behalf of St. Joseph Hospital (NH) under the Healthcare Connect Fund for the acquisition, configuration, and installation of core and edge WAN, PRI, and dark fiber or equivalent services. The awarded vendor will deliver private network services and commodity internet connections to interconnect participating healthcare provider sites. Solutions must offer any-to-any connectivity using technologies such as Carrier Ethernet Services or MPLS/VPLS, support static IP addresses, and permit site and service substitutions. Eligibility is restricted to onshore United States organizations, with work performed offsite. Vendors must submit signed electronic proposals matching the numbering convention in the RFP, including proof of insurance policies, fiber path routes, route lengths, and operational network availability metrics. Proposals remain valid for one year or until contract execution. NETC evaluates submissions based on USAC cost-effectiveness requirements, allocating a 20 percent scoring weight to vendor experience, while factoring in overall costs and technical capabilities.

Buyer and opportunity details

Client
NETC
Solicitation No.
RFP-3562

Scope of work

  • Multipoint-to-multipoint Layer 2 service E-LAN (or equivalent) connecting designated hospital sites
  • Symmetrical bandwidth increments from 1 Gbps to 5 Gbps for St. Joseph Hospital
  • Symmetrical bandwidth increments from 100 Mbps to 1 Gbps for multiple regional clinic locations
  • Two diverse-path circuits from 1 Gbps to 5 Gbps for Data Center in Brunswick, ME
  • 10 Gbps copper and fiber handoffs for connections greater than 1 Gbps
  • Pricing for four Primary Rate Interface (PRI) (or equivalent) services
  • SIP (or equivalent) service supporting 100 concurrent calls with dedicated private circuit to soft switch network
  • Dark Fiber (or equivalent) services

How proposals are evaluated

CriterionWeight / scoring
Costs20%
Ease of Implementation20%
Experience with Vendor20%
Technical Merit of Proposal20%
Compliance with HCF Payment Process and Rules20%

Minimum qualifications

  • Trained and qualified employees to perform the work and operate required equipment
  • Necessary facilities, experience, ability and financial resources to perform work satisfactorily
  • Current FCC Registration Number (FRN)
  • Current USAC 498 ID (Service Provider Identification Number / SPIN)
  • Experience with the FCC Rural Healthcare USF program and process

Documents to include with your response

  • Signed electronic proposal by authorized person
  • Proof of General Liability, Worker's Compensation, and Employer's Liability Insurance policies
  • Project manager name and description of qualifications
  • Professional references from similar projects
  • Fiber path routes, route length, and transmission path length documentation
  • Service Level Agreement metrics operational expectations
  • Listing of credit allowances and/or refunds for service outages
  • Detailed pricing for all bandwidths, non-recurring costs, monthly recurring costs, taxes, and fees
  • Statement of Universal Service Fund fee or percentage if applicable
  • NOC initial point of contact, trouble escalation procedures, and security incident procedures

Key dates

Questions due
on or before the 14th day following the posting of this RFP on the USAC website
Answers to questions posted
on or before the 20th day following the posting of this RFP on the USAC website
Proposals due
prior to the Allowable Contract Selection Date (ACSD) listed on USAC website (28-day competitive bidding period)
Expected bid evaluation period
7 days after the RFP end date

How to submit

Method
Email
Instructions
Submit electronic copy in Microsoft Word or Portable Document Format (preferred) to [email protected] with subject line 'NETC RFP-3562 Proposal'.

Contract details

Term
Up to a 120-month term, with particular interest in 36-month agreements
Place of performance
St. Joseph Hospital and clinic locations in Nashua, Hudson, Merrimack, and Milford, NH; Andover and Lawrence, MA; and Data Center in Brunswick, ME.
Insurance and bonding
General Liability Insurance, Worker's Compensation and Employer's Liability Insurance covering personnel and damages; subcontractors must also maintain coverage in reasonably determined amounts.
Funding
Healthcare Connect Fund (FCC Universal Service Fund program administered by USAC)
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