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RFP opportunitySolicitation RFP-3511

Internet, WAN, PRI, and Leased Fiber Services for Healthcare Connect Fund

Submission deadlineNov 13, 2026See documents for time and submission instructions
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About this opportunity

AI summary

NETC seeks proposals for Internet, WAN, PRI, and leased fiber or equivalent services to connect participating Dartmouth-Hitchcock healthcare provider sites. Responding contractors must supply private network services, commodity internet connections, static IP addresses as needed, and fiber path routes with lengths and operational availability expectations. Only onshore U.S. organizations are eligible to bid, and vendors will perform all work offsite. Responders must submit electronic proposals signed by an authorized negotiator, formatted using the solicitation numbering convention, and including proof of required liability and worker's compensation insurance policies. Vendors may submit questions to [email protected], and answers will post to www.netelc.org. NETC evaluates proposals to determine the most cost-effective solution under Healthcare Connect Fund rules, incorporating experience with the vendor at a 20% weight alongside overall costs. Proposals must remain valid for one year or until contract signing.

Buyer and opportunity details

Client
NETC
Solicitation No.
RFP-3511

Scope of work

  • Multipoint-to-multipoint Layer 2 WAN service (E-LAN or equivalent) connecting specified healthcare provider locations
  • Ethernet Dedicated Internet Access (EDIA) connections from 10 Gbps to 15 Gbps
  • Dedicated Single Mode Leased Dark Fiber (or equivalent) strand runs connecting designated sites
  • Session Initiated Protocol (SIP) services (or equivalent) supporting concurrent calls
  • Primary Rate Interface (PRI) services (or equivalent)
  • Fiber path routes, route length, and transmission path length documentation
  • Configuration and installation of core and edge network equipment
  • Service Level Agreement meeting specified operational metrics

How proposals are evaluated

CriterionWeight / scoring
Costs20%
Ease of Implementation20%
Experience with Vendor20%
Technical Merit of Proposal20%
Compliance with HCF Payment Process and Rules20%

Minimum qualifications

  • Current FCC Registration Number (FRN)
  • Current USAC 498 ID (also known as a Service Provider Identification Number or SPIN)
  • Trained and qualified employees to perform the work and operate required equipment
  • Demonstrated necessary facilities, experience, ability, and financial resources

Documents to include with your response

  • Signed electronic proposal
  • Designation of authorized negotiator
  • Name and qualifications of assigned project manager
  • Proof of insurance policies
  • Pricing for requested services and all listed bandwidth increments
  • Operational expectations for network metrics and Service Level Agreement terms
  • Fiber (or equivalent) path routes, route length, and transmission path length
  • Listing of credit allowances and/or refunds for outages
  • Professional references from similar projects
  • Detailed listing of experience with FCC Rural Healthcare USF program and process

Key dates

Questions due
on or before the 14th day following the posting of this RFP on the USAC website
Answers to questions posted
on or before the 20th day following the posting of this RFP on the USAC website
Proposals due
prior to the Allowable Contract Selection Date (ACSD) listed on USAC’s website
Expected bid evaluation period
7 days after the RFP end date

How to submit

Method
Email
Instructions
Submit electronically in Microsoft Word or Portable Document Format (preferred) to [email protected] with NETC RFP-3511 Proposal in the email subject line.

Contract details

Term
Up to a 120-month term, with particular interest in 36-month agreements
Place of performance
Dartmouth-Hitchcock locations and facilities across New Hampshire and Vermont
Insurance and bonding
General Liability Insurance, Worker's Compensation, and Employer's Liability Insurance covering all personnel and damages, in amounts reasonably determined by the vendor, with proof provided with the proposal.
Funding
FCC Healthcare Connect Fund (Universal Service Fund program administered by USAC)
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