About this opportunity
AI summaryThe Regional Municipality of Wood Buffalo requires a vendor to provide a bylaw incident and report management software solution. The system must support the full incident lifecycle from intake to closure, entity tracking, automated alerts, electronic ticketing capabilities, and GIS-based reporting, while also integrating with ArcGIS. Eligibility is restricted to Canadian onshore vendors to perform work offsite. Proponents must hold a free Bidding System Vendor account and register as a Plan Taker on the bids&tenders platform, where all proposals must be submitted online. The Municipality evaluates proposals across consecutive stages, reviewing mandatory submission requirements in Stage I and mandatory technical requirements and non-pricing rated criteria in Stage II. Qualified proposals then undergo pricing scoring in Stage III. Marking Does Not Meet for any high-priority specification will disqualify a proponent.
Buyer and opportunity details
- Client
- Regional Municipality of Wood Buffalo
- Solicitation No.
- RFP-2026-1383
Scope of work
- Full lifecycle incident management from intake through investigation, review, and closure
- Entity tracking for person, vehicle, animal, property, and business
- Integration with ArcGIS and GIS-based reporting
- Automated alerts for court-date reminders, case-aging notifications, follow-ups, and supervisor notifications
- Electronic ticketing capabilities including creation, issuance/printing, management, and tracking
- Auto-fill and default values based on prior data or geolocation
- Interactive, dynamic reporting with filter, sort, and drill-down functionality
- Implementation, setup, customization, installation, training, and ongoing annual license and support services
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Social Procurement | 5 points |
| Experience | 10 points |
| Suitability to Meet Rated Requirements | 35 points |
| Implementation Schedule and Training Plan | 10 points |
| Maintenance and Support | 15 points |
| Pricing | Not specified |
Minimum qualifications
- Registered as a Plan Taker on the Bidding System for this opportunity
- Three (3) projects similar to the services requested, preferably from municipal clients, with at least one in the last 5 years
- Proposed solution hosted in a secure, cloud-based data centre located physically within Canada with no data transmitted outside Canada
- Must meet all High-Priority requirements identified in the specifications
Documents to include with your response
- Appendix A - Form of Agreement response or opt out
- Appendix B1 - Proponent Declaration Form
- Appendix B2 - Proponent Information Form
- Appendix C - Pricing (One-time Costs and Annual License and Support Services)
- Appendix D - Mandatory Technical Requirements
- Appendix D - Company Background and Experience and Key Personnel team profile
- Appendix D - References
- Appendix D - Subcontractors / Subconsultants form
- Implementation Schedule
- Social Procurement Questionnaire Supporting Information
Key dates
- Issue Date of RFP
- Documented Online
- Deadline for Questions
- Documented Online
- Deadline for Issuing Addenda
- Three (3) business days for Submission Deadline
- Submission Deadline
- Documented Online
- Evaluation of Proposals
- December 2026
How to submit
- Method
- Online Submissions shall only be accepted through the Bidding System
- Instructions
- Submissions will be received online only through https://rmwb.bidsandtenders.ca; proponents must be registered as a Plan Taker.
Contract details
- Term
- Six (6) years, with an option to extend for two (2) consecutive additional two (2) year terms
- Insurance and bonding
- Insurance requirements as detailed in the Form of Agreement, to be provided within five (5) business days of request