About this opportunity
AI summaryWashington County requests proposals for electronic premises security card access maintenance, support, and repair services. The contractor will maintain and repair the county's electronic access control system, covering Software House C•CURE 9000 software, iSTAR controllers, HID readers, Indala credentials, and related door hardware, as well as installing new access-controlled doors on request. Only onshore United States organizations are eligible to submit proposals for this onsite work. Contractors must submit proposals via email by November 20, 2026, at 4:00 CST, formatted as a single combined document with a separate fee schedule. All questions must be submitted no later than November 11, 2026. An evaluation committee will first review proposals for compliance with mandatory submission requirements and then score compliant responses. Evaluation criteria include qualifications and experience worth 40 points, expressed understanding of the services and requirements, and cost worth 20 points, with the highest-scoring contractor selected.
Buyer and opportunity details
- Client
- Washington County
Scope of work
- Software House C•CURE 9000 software support and upgrades
- Hardware repair and replacement for controllers, HID readers, and door-side devices
- Preventive maintenance and annual lifecycle review reports
- Credential supply and programming for Indala proximity cards and fobs
- Help desk and 24/7/365 emergency response
- Documentation and administrator/operator training
- New access-controlled door installations
- System transition and data migration
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Expressed understanding of the services and requirements of the RFP | 40 |
| Qualifications and Experience | 40 |
| Cost | 20 |
Minimum qualifications
- Authorized Software House (Johnson Controls) C•CURE dealer/integrator in good standing
- Authorized HID Global partner able to purchase and program Indala and iCLASS credentials
- At least two assigned technicians and dedicated programmer with current C•CURE 9000 and iSTAR factory certifications
- Minimum of five years supporting C•CURE 9000 systems of similar size and complexity
- Three references for comparable C•CURE support contracts within the past three years
- Maintain a service office within 50 miles / 60 minutes of each site
- Hold all required state/local licenses including low-voltage licensure
- Maintain a Software House Software Support Agreement (SSA) channel
Documents to include with your response
- Cover Letter
- Qualifications and Experience documentation
- Current Software House authorization letter
- Technician and programmer factory certificates
- Artificial Intelligence use description
- Appendix A – County Standard Terms and Conditions
- Appendix B – Technology Security, Risk, & Compliance Questionnaire
- Appendix C – Vendor/Contractor Information Technology Usage Agreement
- Appendix D – Criminal Justice Information Systems Addendum
- Appendix E – References (three references)
Key dates
- RFP Release Date
- 11/4/26
- Questions Due
- 11/11/26 at 4:00 pm CST
- Addendum Release Date
- 11/13/26
- Proposals Due
- 11/20/26 at 4:00 CST
- Notification of Award
- 11/25/26
- Commencement Date
- 1/1/27
- Completion Date
- 12/31/31
How to submit
- Method
- Electronic via email
- Instructions
- Sent to [email protected] with subject line 'Card Access'. Proposal must be combined as one document with font no smaller than 11-point, except for the separate fee schedule PDF.
Contract details
- Term
- Commencement Date 1/1/27 to Completion Date 12/31/31 (maximum of five years)
- Estimated value
- Not to exceed $175,000 over a maximum of five years
- Place of performance
- Washington County, Minnesota (including Washington County Government Center and county sites)
- Insurance and bonding
- Commercial General Liability with Washington County listed as additional insured; limits can be met using primary coverage in conjunction with umbrella/excess liability; hired and non-owned auto coverage required; proof of valid insurance certificate must be maintained on file throughout the contract term.
