About this opportunity
AI summaryThe Department of Social Services seeks proposals from onshore United States organizations to provide security officer services in Fayetteville, North Carolina for a one-year contract term. The contractor will secure premises and personnel, conduct indoor and outdoor patrols, inspect access points, monitor surveillance systems, and oversee security compliance at customer entrance metal detectors. Duties also include reporting irregularities, restraining trespassers, responding to emergencies, escorting individuals to vehicles, monitoring meetings with volatile customers, and supplying at least one security wand per location. Vendors must email written questions by 4:00 PM EST on November 16, 2026. Electronic copies of proposals must be submitted on a flash drive containing unencrypted PDF or XLS files by December 14, 2026, at 4:00 PM EST.
Buyer and opportunity details
- Client
- DEPARTMENT OF SOCIAL SERVICES
- Solicitation No.
- 27-22-DSS
Scope of work
- Provide 3 armed security guards at specified location with possibility of increasing to 5
- Provide 1 armed security guard at secondary location
- Patrol property, inspect buildings, equipment, and access points, and monitor surveillance equipment
- Monitor security compliance at customer entrance metal detectors
- Prevent losses and damage by reporting irregularities and restraining trespassers
- Provide customer service, emergency assistance, vehicle escorts, and monitor meetings with volatile customers
- Provide at least 1 security wand at each location
- Provide one security vehicle (standard sedan or compact SUV) for the Ramsey St location
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Experience and Qualifications | 30 points |
| Cost of Services | 25 points |
| Project Organization (Management Plan) | 20 points |
| References | 15 points |
| Procedures/Reporting | 10 points |
Minimum qualifications
- Minimum of 5 years experience providing armed and unarmed security officer services
- Licensed to offer and perform armed and unarmed security officer services in the State of North Carolina
- Must perform at least 50% of work without subcontracting
- Compliance with E-Verify requirements under Article 2 of Chapter 64 of the General Statutes
Documents to include with your response
- Copy of North Carolina armed/unarmed security officer services license
- Attachment B: Execution of Proposal
- Attachment C: Proposal Cost
- Attachment D: Certification of Financial Condition
- Attachment E: Certification Regarding Lobbying
- Attachment F: Noncollusion Affidavit
- Attachment G: Certification Regarding Build America, Buy America Act (BABAA)
- Resumes for guards, supervisor, and management personnel
- Brief firm history (maximum one page)
- At least three (3) client references
Key dates
- Date of Issue
- November 5, 2026
- Deadline for Questions
- November 16, 2026 (Monday) at 4:00 PM (EST)
- Proposal Due Date
- December 14, 2026 (Monday) at 4:00 PM (EST)
How to submit
- Method
- Flash drive and sealed delivery
- Instructions
- Clearly mark package with vendor name, RFP number, and due date. Electronic copy must be provided on a flash drive in un-password-protected .PDF or .XLS format.
Contract details
- Term
- Initial term of one (1) year, beginning on the date of contract award, with County option to renew
- Place of performance
- Two county-owned facilities, including Ramsey St location and Cumberland County Family Resource Center
- Insurance and bonding
- Commercial insurance meeting all North Carolina laws, obtained from companies authorized by the Commissioner of Insurance to do business in North Carolina, provided at contractor's sole cost and expense.
- Funding
- FEMA clauses, 2 C.F.R. § 200.326, 2 C.F.R. Part 200 Appendix II, Davis-Bacon Act, Build America, Buy America Act (BABAA)