About this opportunity
AI summaryThe University of Western Ontario seeks a vendor to supply and implement a secure, cloud-based employee engagement survey solution and associated services for faculty and staff. The deliverables include validated survey instruments for biennial or triennial comprehensive surveys, pulse surveys, role-based dashboards, benchmarking, AI-supported analytics, implementation, integration, training, ongoing support, and maintenance. Eligible proponents are onshore Canadian organizations performing the work offsite. Proponents must upload electronic proposals to https://uwo.bonfirehub.ca by November 30, 2026, at 12:00 Noon ET, with questions due by November 12, 2026. The buyer will evaluate submissions across technical requirements (30 points), service and support (10 points), sustainability (5 points), value-added incentives (5 points), accessibility (5 points), and pricing (25 points) using Appendix C and Questionnaire responses. The anticipated contract term spans three years.
Buyer and opportunity details
- Client
- The University of Western Ontario
- Solicitation No.
- UWORFPJV-1950
Scope of work
- Workplace employee engagement survey solution
- Comprehensive employee engagement survey
- Pulse survey fee and administration
- Data hosting services
- Year 1 annual service, support, and license fees
- Year 2 annual service, support, and license fees
- Year 3 annual service, support, and license fees
- Optional Year 4, 5, and 6 annual service, support, and license fees
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Technical Requirements (Appendix E) | 30 Points (Minimum 38 points overall for Stage II) |
| Experience, Qualifications and References | 15 Points |
| Service and Support | 10 Points |
| Sustainability | 5 Points |
| Value-Added Incentives/Ideas | 5 Points |
| Accessibility (AODA) | 5 Points |
| Pricing (Stage III) | 25 Points |
| Oral Presentation and Solution Verification (Stage IV) | 5 Points |
Minimum qualifications
- Experience delivering relevant deliverables
- Quality and relevance of references
- Compliance with Accessibility for Ontarians with Disabilities Act (AODA)
- Registration for collection and remittance of Harmonized Sales Tax (HST)
- Compliance with Workplace Safety and Insurance Board (WSIB) and OHSA requirements
Documents to include with your response
- Appendix B – Submission Form
- Appendix C – Rate Bid Form
- Appendix D – Reference Form
- Appendix E – Deliverables and Technical Requirements Questionnaire (.xlsx)
- Appendix F – Western's Commitment to Sustainability in Procurement Form
- Appendix G – Proponents Checklist
- Sustainability supporting documentation
- Requested Supporting Documentation
Key dates
- Issued
- November 6, 2026
- Questions due
- November 12, 2026
- Submission Date
- November 30, 2026, 12:00 Noon ET
How to submit
- Method
- Electronic via BonfireHub
- Instructions
- Upload electronic proposals and documents to https://uwo.bonfirehub.ca. Hardcopies will not be accepted. Appendix E questionnaire must be submitted in Excel .xlsx format only as a separate file. Up to one alternate proposal permitted in addition to base proposal.
Contract details
- Term
- Three (3) years with optional extensions for Year 4, Year 5, and Year 6
- Place of performance
- Offsite / University of Western Ontario
- Insurance and bonding
- Commercial General Liability with policy limit no less than Five Million Dollars ($5,000,000.00) per occurrence with cross-liability endorsement; Automobile Insurance per statutory requirements in Ontario; Cyber insurance of at least $1,000,000.00 per occurrence if providing data hosting services; WSIB coverage.