RFI for Court Interpreter Scheduling, Maintenance, and Invoicing Platform

The Maryland Judiciary Administrative Office of the Courts seeks information from suppliers regarding a commercial off-the-shelf platform for court interpreter scheduling, maintenance, and invoicing. The proposed platform must operate on modern web browsers and mobile devices, support Microsoft Entra ID logins, provide day-at-a-glance scheduling calendars, handle expense and invoice generation with multi-level approvals, and require minimal customization. Suppliers must possess a Service Organization Control 2 Type II report. Only onshore USA organizations are eligible to respond, and the resulting work will be performed offsite. Suppliers must submit responses electronically through the Maryland Judiciary's Procurement Portal, including a transmittal letter, responses to Section III requirements, and a pricing structure summary without actual quotes. The Procurement Portal lists specific deadlines for questions and solicitation closing, and the buyer may invite suppliers to conduct oral demonstrations at its discretion.