About this opportunity
AI summaryThe Washington State Department of Enterprise Services, in collaboration with the NASPO ValuePoint cooperative purchasing program, seeks industry feedback to develop a Cooperative Purchasing Master Agreement for a national Commercial Card Services program. The planned scope encompasses comprehensive, multi-state commercial card services for purchase, travel, and related payment programs, including purchase cards, one cards, travel cards, managed spend cards, emergency cards, and virtual or ghost cards. These card services must be supported by robust data systems, customer service, and rebate structures. Only onshore US organizations are eligible, and work will be performed onsite. Interested vendors must submit electronic responses to the RFI Coordinator by November 17, 2026, via email or online before the finalized solicitation is posted in January 2027.
Buyer and opportunity details
- Client
- Enterprise Services, on behalf of the State of Washington
- Solicitation No.
- 03926
Scope of work
- Purchase cards, one cards/integrated cards, and travel cards
- Declining balance cards/managed spend cards and emergency cards
- Single-use accounts/virtual cards and ghost cards or equivalent
- Account administration, access controls, and hierarchy management
- Data security, compliance, fraud prevention, and cyber incident response
- Reporting, analytics, and data-integration capabilities
- Account management, 24/7/365 customer support, and dispute resolution
- Implementation, onboarding, transition support, and role-specific training
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Implementation and Onboarding (Section 4.1) | 100 points |
| Reporting and Analytics Capabilities (Section 5.1) | 75 points |
| Account and Card Administration Capabilities (Section 2.1) | 60 points |
| User Access and Account Control Capabilities (Section 2.2) | 60 points |
| Information Security Governance (Section 1.1) | 40 points |
| Artificial Intelligence Governance (Section 1.2) | 40 points |
| Fraud Prevention and Card Security (Section 1.3) | 40 points |
| Cyber Incident and Data Breach Response (Section 1.4) | 40 points |
| Account Management and Customer Service Model (Section 3.1) | 40 points |
| Entity-Specific Reporting and Data-Integration Needs (Section 5.2) | 40 points |
| Training Services and Resources (Section 6.1) | 35 points |
| Specialized Reporting Capabilities (Section 5.3) | 30 points |
Minimum qualifications
- Must be a principal, direct-issuing financial institution providing services through Mastercard and/or Visa with worldwide acceptance
- All physical and virtual card-issuing capabilities must be internally supported by the financial institution
- Must have at least 8 years of experience providing card services to multiple entities
Documents to include with your response
- Exhibit A – Bidder’s Certification
- Exhibit C – Bid Price
- Exhibit D-1 – Included Services and Minimum Requirements
- Exhibit D-2 – Scored Non-Cost Factors
Key dates
- RFI responses due
- November 17, 2026
- Anticipated solicitation posting
- January 2027
How to submit
- Method
- Electronic via email
- Instructions
- Submit responses electronically to the RFI Coordinator at [email protected]. For draft Exhibit D-2 submittals, responses must be in Microsoft Word format, printed on Legal paper (8.5 by 14 inches) if printed, and cannot exceed 25 pages total.