California Department of Consumer Affairs CSBP Business Modernization Cloud SaaS Solution

The California Department of Consumer Affairs seeks a contractor to implement a hosted, cloud-based Software as a Service solution for the CSBP Business Modernization project. This unified platform will replace existing consumer affairs systems, applicant tracking tools, and manual processes to support licensing-related regulatory operations, including application, renewal, compliance, payment, inspection, and reporting workflows. Only onshore United States organizations are eligible to bid, and the contractor will perform the work offsite. Bidders must submit proposals in two phases, which require fixed-price deliverable responses, qualification forms, narrative submissions, key staff references, and a completed cost workbook. All questions must be submitted no later than November 13, 2026. The evaluation process assesses compliance with requirements, key staff experience, references, and cost to identify the most value-effective proposal.