Maryland Health Benefit Exchange JIRA Data Center Service Management Renewal

The Maryland Health Benefit Exchange seeks a vendor to provide JIRA Data Center Service Management renewal services. The contractor will renew subscriptions to Atlassian's JIRA Service Management, formerly Service Desk, to support ongoing management operations offsite. Only onshore United States organizations are eligible to bid, and prospective vendors listed on government-wide exclusions in the System for Award Management cannot receive an award. The buyer encourages Minority Business Enterprises to respond. The agency will hold a virtual pre-bid conference on Friday, November 20, 2026, at 1:00 PM. Bidders must submit firm fixed-price bids digitally through eMaryland Marketplace Advantage (eMMA) addressed to Procurement Officer Tracey D. Gamble. All pricing must be entered as fully loaded figures using the provided Bid Form without alteration.