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Benefits Counseling Services for State, Federal, and Insurance Programs for HIV-Positive Clients

Buyer
CITY AND COUNTY OF SAN FRANCISCO DEPARTMENT OF PUBLIC HEALTH
Place of performance
San Francisco, CA
Submission deadline
Dec 10, 2026

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What the buyer needs

AI summary

The City and County of San Francisco Department of Public Health requires benefits counseling, advocacy, direct legal assistance, and representation for HIV-positive clients navigating state, federal, and insurance programs. The selected contractor must represent clients through all stages of the Social Security disability process, assist with health and wellness benefits such as County Adult Assistance Programs, and provide navigation services connecting individuals to healthcare, food, and housing resources. Eligibility is restricted to onshore United States organizations performing work offsite. Applicants must submit questions no later than November 18, 2026. Submissions must occur digitally via email or online, including an Excel cost proposal using Attachment I alongside required compliance forms. The anticipated contract term spans five years.

Scope of work

  • Counseling, advocacy and direct legal assistance and representation on issues related to access to health care, including disability-based Medicare and Medi-Cal
  • Benefits counseling and representation at each stage of the Social Security disability process (SSI, SSDI, or CAPI)
  • Filing reconsideration requests, preparing for Administrative Law Judge hearings, and filing Appeals Council review requests
  • Representation during benefit cessation or Continuing Disability Reviews
  • Assisting clients with health and wellness related benefits, including County Adult Assistance Programs
  • Navigation services educating clients about resources and linking them to essential health, county benefits, food, housing, and healthcare services

How proposals are evaluated

CriterionWeight / scoring
Technical ProposalNot specified
Cost ProposalNot specified

Minimum qualifications

  • Proposer must have at least five years of cumulative experience in providing benefits counseling services to PLWH, supported by third-party documentation

Documents to include with your response

  • Technical Proposal (Content A, B, and C)
  • Third-party documentation of Minimum Qualifications
  • Attachment A (Contact Information Cover Sheet)
  • Attachment B (Non-Collusion Affidavit Form)
  • Attachment C (Reference Form)
  • Attachment D (12L Compliance)
  • Attachment E (CMD LBE Form 2A)
  • Attachment F (Minimum Compensation Ordinance Declaration Form)
  • Attachment G (Health Care Accountability Ordinance Declaration Form)
  • Attachment H (First Source Workforce Projection Form and Fact Sheet)

How to submit

Method
Electronic via the San Francisco City Partner website
Instructions
Upload and submit three separate electronic files (File #1 marked RFP342026ProposerNameTechProposal as PDF, File #2 marked RFP342026ProposerNameMQsForms as PDF, and File #3 marked RFP342026ProposerNameCostProposal as Excel). Must be 8 ½ X 11 format, minimum 10pt font, minimum ¾” margins. In-person delivery allowed only as backup if website is non-functioning; email submissions not accepted.
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