What the buyer needs
AI summaryThe Florida Department of Revenue seeks a vendor to provide private service of process and attorney services for state child support cases. The contractor must use legally authorized servers to make at least three service attempts, handle abode and substitute service, and exchange requests and returns via email, a client portal, or secure data transmission. Only onshore United States organizations are eligible to bid, and work will be performed offsite. Vendors must submit questions by November 16, 2026, and deliver three-volume hard-copy proposals—including a USB thumb drive for the cost volume—to the Tallahassee purchasing office before the January 15, 2027, 3:00 P.M. opening. Proposers must also arrange for three customers to email reference forms directly to the Procurement Officer before the deadline. Evaluators will score technical proposals on a zero-to-five scale weighted by evaluation criteria.
Scope of work
- Serve legal process in Department of Revenue Child Support cases
- Ensure process server is legally authorized in the jurisdiction where served
- Serve process according to law, including abode and substitute service
- Receive service requests by email, client portal upload, or secure data transmission
- Attempt service at provided address, making a minimum of three attempts
- Provide service returns by email, client portal download, or secure data transmission
- Provide attorney services in state child support cases
- Perform unspecified tasks within general scope via task orders as needed
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Technical Points | 0.75 (75%) |
| Cost Points | 0.25 (25%) |
Minimum qualifications
- Onshore USA organization only
- One or more owners or employees must be a certified process server
- Process server legally authorized in the jurisdiction where process is served
- Registered with Florida DMS State Purchasing / MyFloridaMarketPlace
- Licensed in State of Florida or will become licensed if required
Documents to include with your response
- Transmittal Letter (maximum 5 pages)
- RFP Contractual Services - Acknowledgement Form
- Attachment A: Certification of Drug Free Workplace (optional)
- Attachment B: Vendor Certification Form - PUR 7801
- Attachment C: Notice of No Conflict of Interest
- Attachment D: Statement of No Involvement
- Attachment E: Organizational Conflicts of Interest Certification
- Attachment F: Vendor Responsibility Disclosure
- Attachment G: Proposer Reference Form and 3 separate Attachment H Customer Reference Forms
- Attachment I: Cost Sheet and Attachment J: State and Local Jurisdictions
How to submit
- Method
- Sealed hard copy and USB thumb drive
- Instructions
- Submit sealed Volumes I (Administrative), II (Technical), and III (Cost) separately (1 paper copy and 1 PDF on USB each) to Florida Dept. of Revenue, Purchasing Office, Building 2-1600, 2450 Shumard Oak Boulevard, Tallahassee, FL 32399-0109.
