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Utility and Tax Bill Printing and Mailing Services

Buyer
City of Lawrence, Massachusetts
Place of performance
Offsite (must produce and deliver to the USPS from a Massachusetts production/processing facility)
Submission deadline
Nov 30, 2026

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What the buyer needs

AI summary

The City of Lawrence, Massachusetts seeks proposals from qualified firms for utility and tax bill printing and mailing services for a 2026–2029 contract term. The selected vendor must convert fixed-length ASCII text data files into mail-ready invoices, provide at least 10 sample bills for approval, and mail documents within two to five business days of approval. The City requires laser printing on 8.5" x 11" paper, selective inserting, presorted First Class mailing with intelligent mail barcodes, NCOALink services, and delivery to the USPS from a Massachusetts production facility. Only onshore USA organizations are eligible to bid, and the work will be performed offsite. Applicants must submit all questions by November 25, 2026, and deliver proposals to the Office of the City Clerk by November 30, 2026, at 11:00 AM. Submissions must include separate technical and cost proposal envelopes containing the required paper copies, USB electronic copies, and compliance forms.

Scope of work

  • Convert formatted, fix-length ASCII text data files into finished mail-ready invoices
  • Provide at least 10 sample bills with total counts for City approval prior to printing
  • Laser print invoices on 8.5” x 11” paper and mail within two to five business days
  • Fold and insert newsletters, information flyers, or notices using intelligent/selective inserting
  • Presort and mail via First Class mail with intelligent mail barcode (IMB) and NCOALink service
  • Produce and deliver mail to USPS from a Massachusetts production/processing facility
  • Prepay postage on City’s behalf and bill actual postage monthly
  • Provide file receipt emails, production confirmation reports, NCOA/ACS Move update reports, and unlimited customer support

How proposals are evaluated

CriterionWeight / scoring
ExperienceNot specified
Quality Control PlanNot specified
Vendor’s References and ExperienceNot specified
Postal Processing / Presort RateNot specified
Late Performance CompensationNot specified

Minimum qualifications

  • At least five (5) years’ experience in the scope of work
  • Massachusetts production/processing facility for USPS delivery
  • Municipal client references (excluding City of Lawrence)
  • Onshore (USA Organization Only)
  • Comprehensive Quality Control Plan

Documents to include with your response

  • Respondent’s Checklist
  • Electronic bid submittal (USB)
  • Letter of Transmittal
  • Project Narrative/Submission Requirements
  • Certificate of Non Collusion
  • Certificate of Tax Compliance
  • Clerk Certificate
  • W9 Form
  • Acknowledgement of Addenda
  • Cost Proposal (1 original and 1 electronic USB)

How to submit

Method
Sealed hard copy and electronic copy
Instructions
Deliver to City of Lawrence, Office of the City Clerk, 200 Common Street, Room 107, Lawrence, MA 01841. Submit separate sealed envelopes for Technical Proposal (1 original, 3 copies, 1 electronic USB) and Cost Proposal (1 original, 1 electronic USB), labeled 'Bill Printing and Mailing Services'.