About this opportunity
AI summaryThe City of Hallsville, Missouri seeks qualified USA organizations to provide managed IT and cybersecurity services for City Hall, public works, utilities, and public safety operations. The scope includes an initial assessment and transition, managed help desk support, cybersecurity risk management, backup and continuity, police technology support, and domain/email transition to hallsvillemo.gov. Applicants may propose comprehensive managed services, per-incident support, or specific service components with separate pricing for one-time projects and ongoing support. Only USA organizations are eligible to bid. Interested firms must submit their responses by email, mail, or hand delivery to City Hall by November 12, 2026, at 3:00 p.m. Central Time. The City will evaluate proposals based on relevant experience, proposed approach, security and continuity practices, responsiveness, local support capacity, references, and total cost.
Buyer and opportunity details
- Client
- City of Hallsville, Missouri
- Solicitation No.
- 26-04
Scope of work
- Initial assessment, device/network inventory, and onboarding remediation plan
- Managed support, help desk, device administration, monitoring, and patching
- Cybersecurity assessment, endpoint protection, email security, MFA, and incident response
- Backup and continuity management for endpoints, servers, cloud data, and records
- Domain and email transition to hallsvillemo.gov
- Public safety technology support and handling of sensitive criminal justice information
- Planning, asset/configuration documentation, status reporting, and budget planning
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Relevant experience | Not specified |
| Proposed approach | Not specified |
| Security and continuity practices | Not specified |
| Responsiveness and local support capacity | Not specified |
| References | Not specified |
| Total cost | Not specified |
Minimum qualifications
- Relevant municipal or public safety experience
- At least three comparable references with contact information
Documents to include with your response
- Concise response detailing firm name, address, primary contact, years in business, and references
- Proposed team qualifications and support staff location
- Proposed approach, onboarding timeline, deliverables, and assumptions
- Security practices documentation for firm's access to City systems
- Sample service agreement or key contract terms
- Cost Proposal covering one-time work, recurring services, per-incident support, variable charges, and optional services
Key dates
- Submittal Deadline
- November 12, 2026 at 3:00p.m.
- Responses due
- Thursday, November 12, 2026, at 3:00 p.m. Central Time
How to submit
- Method
- Email, mail, or hand delivery
- Instructions
- Mark submission IT Services RFQ. Email to [email protected], mail to P.O. Box 170, Hallsville, MO 65255, or hand deliver to City Hall, 202 Hwy 124-E, Hallsville, MO 65255.
Contract details
- Place of performance
- Hallsville, MO