About this opportunity
AI summaryThe City of Lethbridge seeks a contractor to provide enterprise-level video management system security system integrator services for a one-year term. The required system must support distributed recording, centralized administration, an initial capacity of at least 1,000 cameras scalable to 2,000, multi-stream compression, edge recording, configurable retention, and administrative multi-factor authentication. Vendors must also provide search, export, audit trailing, system health monitoring, and enterprise mapping. Eligibility is restricted to onshore entities in Canada, with work performed offsite. Vendors must submit all questions by November 23, 2026, and finalize and upload proposals digitally through the bidding system or via email by December 3, 2026, at 14:00 ABT. Evaluation involves Stage I mandatory submission requirements, Stage II mandatory technical requirements and non-price criteria, Stage III system demonstrations for the top three scoring proponents, and Stage IV pricing evaluation worth 30 points.
Buyer and opportunity details
- Client
- City of Lethbridge
- Solicitation No.
- COL-26-177
Scope of work
- Provide centralized management of licences, cameras, recording servers/NVRs, users, and permissions
- Support distributed recording with centralized administration, monitoring and system health management
- Support configurable video retention periods
- Provide video search by date/time, camera, event and other available metadata
- Provide video export for evidentiary and operational purposes, preserving relevant metadata
- Provide an audit trail of user activity, system changes, video access and video export activity
- Support multi-factor authentication for administrative and privileged accounts where available
- Provide system redundancy and/or failover capabilities appropriate to the proposed architecture
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Experience and Qualifications | 15 |
| Technical Solution and Architecture | 30 |
| Support & Maintenance Services | 15 |
| Demonstration | 10 |
| Pricing | 30 |
Minimum qualifications
- Respondent must be a single legal entity
- Vendor account registered as a plan taker at lethbridge.bidsandtenders.ca
- Valid City of Lethbridge Business License (City By-law 5658) if required
- Proof of good status with W.C.B. at time of contract execution if applicable
- Team manufacturer certification / training for the supplied products
- Corporate profile demonstrating experience with enterprise VMS projects of comparable size, scope and complexity within the last 5 years
Documents to include with your response
- Completed Schedule 1 – Pricing
- Attachment 3 – Technical Requirement Checklist
- Corporate profile and overview
- Proposed project team and profiles / resumes
- Project summaries of comparable enterprise VMS projects completed within the last 5 years
- Proposal outlining proposed technical solution and system architecture
- Confirmation of manufacturer certification / training for supplied products
Key dates
- Issue Date of RFQ
- November 4, 2026
- Deadline for Questions
- November 23 @ 14:00 ABT
- Deadline for Issuing Addenda
- November 26, 2026
- Submission Deadline
- December 3, 2026 @ 14:00 ABT
How to submit
- Method
- Electronic via the bidding system
- Instructions
- Quotations must be submitted electronically through the bidding system at https://lethbridge.bidsandtenders.ca; no embedded files within uploaded files.
Contract details
- Term
- five (5) years, with an option in favour of the City to extend for three (3) five (5) year terms
- Place of performance
- Lethbridge, Alberta
- Insurance and bonding
- Copy of valid Certificate of Insurance as per Attachment 1 – Indemnification & Insurance required prior to contract execution