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RFP opportunity

Tusla Social Media Management Platform for Content Scheduling, Listening, and Reporting

Submission deadlineDec 7, 2026See documents for time and submission instructions
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About this opportunity

AI summary

Tusla - Child and Family Agency invites tenders under an open procedure for a social media management platform. The platform must manage, schedule, and post content across platforms including Facebook, Instagram, LinkedIn, and Bluesky, while supporting multi-channel publishing, content repurposing, integrated AI reporting, social listening, and brand mention monitoring. Participation is limited to onshore organizations based in Ireland, with work performed offsite. Proposals must be uploaded via the electronic tenderbox at www.etenders.gov.ie by December 7, 2026, at 08:30, and all questions are due by November 26, 2026. Submissions will be assessed using qualitative award criteria and a cost proposal carrying 300 points. The initial contract term is three years, with options to extend for up to two additional 12-month periods.

Buyer and opportunity details

Client
Tusla - Child and Family Agency

Scope of work

  • Content managing across Tusla owned platforms
  • Monitoring brand mentions and social listening
  • Reporting on and managing engagement through social media posts
  • Performance review and brand monitoring
  • Approval workflow management
  • Additional service provision requirements

How proposals are evaluated

CriterionWeight / scoring
Social Listening135
Requirements in relation to Performance Review and Brand Reporting135
Content Management135
Approval Workflow135
Additional Service Provision Requirements135
Social and environmental considerations25
Cost Proposal300

Minimum qualifications

  • Confirm financial capacity to pay debts as they fall due
  • Two examples of successful delivery of contracts demonstrating necessary experience and ability
  • Contact details of 2 clients to verify satisfactory delivery of contracts

Documents to include with your response

  • Tender Response Document (TRD)
  • Pricing Schedule (Appendix 2)
  • Scanned signed Tenderer's Statement on letterhead (Appendix 3)
  • Declaration as to Personal Circumstances of Tenderer (Appendix 4)
  • Conflict of Interest Declaration (Appendix 5)
  • Confidentiality Agreement (Appendix 6)

Key dates

Request for Tenders dated
05/11/2026
Tender Deadline
07/12/2026 08:30

How to submit

Method
Electronic via the electronic tenderbox
Instructions
Submitted via www.etenders.gov.ie with a file size limit of 250MB for combined documents.

Contract details

Term
Three (3) years with the right to extend for up to 12 months with a maximum of two (2) such extensions
Estimated value
some €85,000 (excl. VAT)
Insurance and bonding
Cyber Insurance required for the term of the Services Contract; territorial limits and jurisdiction must include Ireland
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