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RFP opportunity

Custodial Services for Park Shelters and Outside Public Restrooms

Submission deadlineDec 15, 2026See documents for time and submission instructions
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About this opportunity

AI summary

The City of Urbandale Department of Parks and Recreation seeks a contractor to provide building custodial services for three enclosed park shelter buildings, ten open-air shelters, and five outside park bathrooms. Tasks include general cleaning, hard surface floor care, restocking and managing hygiene products, emptying trash, and cleaning restrooms according to park shelter rental schedules under a three-year contract term. Eligible onshore USA organizations must submit written, authorized bids by mail or delivery no later than 1:00 p.m. local time on December 15, 2026, addressed to Scott Hock. Questions must be submitted via email with the subject "Custodial Services" by 4:00 p.m. on December 1, 2026. The Director of Parks and Recreation evaluates bids and qualifications summaries.

Buyer and opportunity details

Client
CITY OF URBANDALE

Scope of work

  • Custodial services for three enclosed park shelter buildings
  • Custodial services for ten open air shelters
  • Custodial services for five outside park bathrooms
  • Restocking and management of essential restroom consumables and hygiene products
  • Maintaining dispensing equipment
  • Cleaning facilities after rental schedules on Fridays, Saturdays, and Sundays
  • On-call availability during facility rentals
  • As-needed cleaning services for tournament schedules at ballfield complex

How proposals are evaluated

CriterionWeight / scoring
Qualifications and resumes of personnel who would be assigned to the City of UrbandaleNot specified
History of your company (years in business, major accounts, public buildings and airport operations experience, etc.)Not specified
References from clients of similar size with the contract length notedNot specified
Descriptions of a minimum number of projects of similar nature including scope of services performed, location and referenceNot specified
Invoice proceduresNot specified

Minimum qualifications

  • Must not be owned, operated, or managed by a registered sex offender convicted against a minor under Iowa Code 692A.113
  • Must not permit registered sex offender employees on park property per Iowa Code 692A.113
  • Provide a minimum list of three current clients in the metro area under contract within the last 24 months

Documents to include with your response

  • Signed written bid on the provided Bid Form
  • Base Quote Table I itemizing each location and hourly rates for as-needed services
  • Totals Chart
  • Acknowledgement of Addenda
  • Identity of Bidder information
  • Qualifications and resumes of assigned personnel
  • Company history details
  • Minimum list of three client references with contact information
  • Descriptions of similar projects
  • Invoice procedures

Key dates

Release RFP
November 6, 2026
Examine Buildings
Tuesday, November 17 from 1:00 PM to 3:00 PM
Question & Answer Period Ends
December 1, 2026, at 4:00 p.m.
Addendum Posted
Friday, December 4, 2026
Proposals Due
Tuesday, December 15, 2026, at 1:00 p.m.
Review of Proposals by Panel
Wednesday, December 16, 2026
Anticipated Contract Award
Tuesday, January 5, 2027
Begin Custodial Services
Monday, February 1, 2027

How to submit

Method
Hard copy
Instructions
Submit to City of Urbandale, 3600 86th Street, Urbandale, Iowa 50322, Attn: Scott Hock. Mark outside of envelope with Custodial Services for City of Urbandale Park Facilities.

Contract details

Term
Initial contract based on automatically renewable 1-year terms: Year 1 (February 1, 2027, to January 31, 2028), Year 2 (February 1, 2028, to January 31, 2029), and Year 3 (February 1, 2029, to January 31, 2030).
Place of performance
Urbandale, Iowa park shelters, senior recreation center, and outside park restrooms.
Insurance and bonding
Commercial General Liability $1,000,000/$2,000,000 per incident; Automobile Liability combined single limit $1,000,000; Worker's Compensation Iowa statutory limit $500,000; Excess Liability (Umbrella) $2,000,000. City listed as additional insured.
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