What the buyer needs
AI summaryCanadian Administrator of Video Relay Service (CAV) Inc. will issue a competitive Request for Proposals for Video Interpreter Provider organizations specializing in ASL/English or LSQ/French interpretation services. Providers will deliver services based on Seat-hours via CAV's Video Technology Platform Provider platform, covering interpretation, availability, service management, mentoring, and quality assurance. Selected organizations must operate within Canada and handle the recruitment, training, scheduling, supervision, and retention of Video Interpreters, while supplying all necessary workstations, equipment, connectivity, and facilities. Work will be performed onsite or offsite, and providers must meet established service levels. RFP Solutions Inc. will administer the solicitation on behalf of CAV and will publish a formal notice on www.merx.com upon release. Interested organizations should contact [email protected] before the RFP is issued to register interest, confirm a contact point, or submit general inquiries.
Scope of work
- ASL/English or LSQ/French video interpretation services
- Video interpreter availability based on allocated Seat-hours
- Video interpreter provider service management, mentoring, and quality assurance
- Recruitment, qualification, training, scheduling, supervision, and retention of Video Interpreters
- Provision of all required workstations, equipment, connectivity, and facilities
Minimum qualifications
- Must operate within Canada
- Specialize in quality ASL/English or LSQ/French interpretation services
