What the buyer needs
AI summaryThe solicitation has been extended multiple times, with the current due date for proposals set for November 12, 2026. Offerors must return one executed copy of the addendum with their bid. The buyer is seeking pricing for various ServiceNow modules including ITSM, ITOM, HAM, SAM, SPM, and WSD. They require pricing for all editions and will evaluate the most cost-effective purchase. The buyer requires specific information regarding the scope of ITOM monitoring and discovery, including the number of physical/virtual servers and VMs. They also inquired about the use of PaaS, containers, and serverless compute.
Scope of work
- ServiceNow Platform Subscription licenses
- ServiceNow ITOM monitoring and discovery for 10 physical servers and 400 VMs
- Hardware Asset Management (HAM) for 10 physical servers, 6,000 end-user computing devices, and network devices
- Software Asset Management (SAM)
- Strategic Portfolio Management (SPM)
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Cost / Price | Not specified |
| Technical Acceptability | Pass/Fail |
Documents to include with your response
- Executed Addendum One
- Executed Addendum Two
- Executed Addendum Three
- Executed Addendum Four
- Signed Execution Page (page 1)
- Completed Pricing (PDF tables and Excel price sheet)
How to submit
- Method
- Sealed hard copy
- Instructions
- Submit one (1) signed, original proposal. Includes a single PDF containing the signed execution page and completed pricing tables/Excel price sheet.