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Web-Based Housing Management and Operational Platform

OntarioOntario, CanadaDue Friday, November 6, 2026
Client
Ontario
RFP Number
SW-120248
Posted
10/1/2026
Category
Software, System and Application
Budget
Looking for Proposal
NAICS
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Set-aside
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Contact
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Description

AI Generated

McMaster University seeks a comprehensive, integrated, web-based software platform to manage student housing operations and conference services. The solution must serve as the central system of record for approximately 6,200 residence beds across multiple buildings and manage the full residence lifecycle alongside summer conferences, camps, group bookings, ticket sales, and front desk operations. Vendors must perform the work onsite, maintain Canadian data residency, and qualify as an onshore Canadian organization. Bidders must submit all questions through the online portal by October 14, 2026, at 4:00 PM EDT, and send completed submissions by November 6, 2026, at 2:00 PM EST. The university evaluates proposals based on submitted pricing, main evaluation sections 5.1 to 5.8, and mandatory technical criteria, including API access, PeopleSoft integration, Moneris payment processing integration, and PCI-DSS compliance. Bidders must also download the solicitation directly from MERX to avoid disqualification.

Key solicitation details

AI-extracted from New Microsoft Word Document.docx. Confirm against the original documents before bidding.

McMaster University is seeking a comprehensive, integrated, web-based software platform to manage all aspects of student housing operations and conference services. The solution will serve as the central system of record for approximately 6,200 residence beds and manage summer conference operations. Bidding eligibility is restricted to Canada organizations only.

Issued by
McMaster University
Open Date
Sep 30th 2026, 12:00 PM EDT
Questions Due Date
Oct 14th 2026, 4:00 PM EDT
Close Date
Nov 6th 2026, 2:00 PM EST
How to submit
Electronic via the agency portal
Submission details
Submissions are submitted via the Online Portal on Bonfire.
Place of performance
Onsite

Scope of work

  • Full lifecycle residence management from application to facility operations
  • Occupancy, billing, and assignment tracking
  • Summer conference and camp management
  • External group bookings and ticket sales
  • Front desk operations
  • Housekeeping and work order support
  • Triggered and scheduled customizable automation
  • Integrations with Moneris payment processor and PeopleSoft student information system

Minimum qualifications

  • Solution must include access to API
  • Solution must be a completed product currently available on the market
  • Solution must be web-based
  • Solution must demonstrate integration with Moneris as a payment processor
  • Solution must integrate with PeopleSoft as a student information system
  • Solution must comply with applicable privacy and security legislation including PIPEDA
  • Solution must have Canadian data residency
  • Solution provider must have a valid PCI-DSS attestation

Documents to include with the bid

  • Section 3.2 a - Mandatory Requirements confirmation
  • Completed form of the Higher Education Community Vendor Assessment Toolkit (HECVAT) in Excel spreadsheet format
  • Current version of the Payment Card Industry Data Security Standard (PCI-DSS) applicable to the services
  • Confirmation of obtaining the solicitation document from www.Merx.com
  • Main Evaluation - Sections 5.1 to 5.8
  • Pricing - Section 8

Source and verification

Original source

Craxy AI summarizes this opportunity from the original listing and available solicitation documents. Confirm submission instructions and amendments with the issuing source before responding.

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