What the buyer needs
AI summaryLincoln County, Georgia, seeks a Computer-Aided Dispatch (CAD) system for its E911 Communications Center. The selected vendor will furnish, install, configure, test, train, and support a modern, Next Generation 911 (NG911)-capable system.
Scope of work
- Delivery, installation, and configuration of a CAD system supporting three concurrent dispatch positions and expansion to a fourth position
- Interfaces for Motorola CallWorks ECW telephony, RapidSOS, and ANI/ALI feeds
- Integrated real-time mapping/GIS component for call and unit location display
- Mobile data capability supporting field units and devices
- Project management, system testing/acceptance testing, and cutover planning
- Training for Dispatch personnel, administrators, and IT staff
- Ongoing post-warranty maintenance and technical support
- Optional GCIC interface and data conversion from existing Ryzyliant EZ911 CAD system
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Compliance with technical requirements (Section 5) | 30% |
| Vendor qualifications, references, and installation history (Section 6) | 20% |
| Implementation plan and proposed schedule | 15% |
| Training and ongoing support/maintenance approach | 10% |
| Total cost of ownership (Section 8) | 25% |
Minimum qualifications
- Demonstrated experience and organizational capacity to deliver and support public safety CAD systems
- List of customer installations within the past two years currently using the proposed CAD system
- List of installations within the past five years where customer discontinued use, or affirmative statement if none exist
- Compliance with Federal Work Authorization Program Affidavit requirements for Offeror and subcontractors
Documents to include with your response
- Cover Letter and Executive Summary
- Company Qualifications and References
- Technical Proposal
- Compliance Matrix
- Implementation Plan and Schedule
- Training Plan
- Maintenance and Support Plan (post-warranty)
- Pricing Proposal (Attachment A)
- Draft/Sample Contract or License Agreement Terms
- Acceptance Testing Plan (ATP)
How to submit
- Method
- Sealed hard copy and electronic copy
- Instructions
- Submit five (5) hard copies and one (1) electronic copy on a USB drive to Lincoln County Board of Commissioners, Attn: County Clerk, 210 Humphrey St, Lincolnton GA 30817.