What the buyer needs
AI summaryThe City of Raleigh is seeking a comprehensive Records Management System for its Fire Department. The system should include modules for pre-incident planning, inspections, reporting, scheduling, and personnel records.
Scope of work
- Pre-incident planning, fire inspections, and incident reporting modules
- Scheduling, personnel records, training, and health and safety modules
- Community risk reduction, fire investigation, and command operations modules
- Asset and inventory management, reporting, and analytics
- Mandatory Computer-Aided Dispatch (CAD) integration with CentralSquare
- Data migration from existing FirstDue/FIREHOUSE/ESO environment
- Mobile functionality for Apple, Android, and Windows field devices
- System testing, user acceptance testing, training, and ongoing technical support
How proposals are evaluated
| Criterion | Weight / scoring |
|---|---|
| Product Requirements Matrix (Appendix V) | 25 |
| Corporate Background and Experience | 15 |
| Team Firm Experience | 5 |
| Proposed Cost | 5 |
| Interview/Demonstration (if applicable) | 1-5 points |
Minimum qualifications
- Minimum of three (3) business references
- Compliance with E-Verify and N.C.G.S. § 64-25 et seq.
- Public facing portals must meet WCAG 2.1 AA accessibility requirements
- Insurance companies must be authorized to do business in North Carolina
- Support personnel must be eligible to work in the United States if handling sensitive data
Documents to include with your response
- Signed introduction letter on official letterhead
- Corporate Background and Experience with list of similar contracts
- Recent financial statements (audited, compiled, or CPA statement)
- Team Firm, Experience, Certifications, and Resumes
- Appendix I - Proposal Cost Form (in separate sealed envelope)
- Appendix V - Product Requirements Matrix
- Section/Tab 8 - Proposer Questionnaire (questions 1-14)
- Appendix III - Reference Questionnaire (submitted by references)
- Signed Addendum No. 1 and Addendum No. 2
How to submit
- Method
- US Postal Service mail or other delivery services in a sealed envelope or package
- Instructions
- Submit one (1) signed original, one (1) electronic version, and one (1) copy of the signed proposal to City of Raleigh, ATTN: Daniel Clark, 310 West Martin Street, Suite 200, Raleigh, NC 27601. Submit a minimum of two (2) complete copies of the Proposal Cost Form in a separate sealed envelope.