What the buyer needs
AI summaryOakland University seeks market information regarding a web-based, cloud-hosted electronic health record and electronic medical record system with video-recording capabilities for its counseling center. The requested solution must support secure client data storage, scheduling, direct and indirect hour tracking, clinical documentation, live observation, transcribed video recordings, and multi-supervisor review routing for student trainees. Eligible vendors must be onshore United States organizations performing work offsite. Bidders must submit questions online via MITN, BidNet Direct by October 13, 2026, at 12:00 P.M. Eastern Time. The buyer will issue an addendum answering questions by October 20, 2026, and requires vendors to submit electronic responses online via MITN, BidNet Direct by November 3, 2026, at 12:00 P.M. Eastern Time. Vendors should provide general pricing structures, cost model factors, and experience details, though no budget or contract term is specified for this non-binding information-gathering request.
Scope of work
- Web-based, cloud-hosted electronic health record/electronic medical record (EHR/EMR) system
- Video-recording capabilities with transcripts, timestamps, and live observation
- Secure storage of client data and information
- Scheduling, appointment, and hour tracking components
- Clinical documentation tools including progress notes, intakes, treatment plans, and discharge summaries
- Multi-supervisor review, routing, and approval workflows
- SSO/MFA integration and secure web browser compatibility
Minimum qualifications
- Onshore (USA Organization Only)
- HIPAA compliant solution
- ADA compliant solution
Documents to include with your response
- Schedule F (Amendment to Request for Information IT Technical Compliance)
- Company Information
- Experience and Qualifications
- Product/Service Information
- Implementation and Support details
- Pricing and Cost Information
How to submit
- Method
- Electronic via MITN, BidNet Direct, or Email
- Instructions
- One (1) copy of the response submitted online via MITN, BidNet Direct, or digitally via Email.