RFI for Web-Based and Cloud-Hosted Electronic Medical Record and Video Recording System

Oakland University seeks market information regarding a web-based, cloud-hosted electronic health record and electronic medical record system with video-recording capabilities for its counseling center. The requested solution must support secure client data storage, scheduling, direct and indirect hour tracking, clinical documentation, live observation, transcribed video recordings, and multi-supervisor review routing for student trainees. Eligible vendors must be onshore United States organizations performing work offsite. Bidders must submit questions online via MITN, BidNet Direct by October 13, 2026, at 12:00 P.M. Eastern Time. The buyer will issue an addendum answering questions by October 20, 2026, and requires vendors to submit electronic responses online via MITN, BidNet Direct by November 3, 2026, at 12:00 P.M. Eastern Time. Vendors should provide general pricing structures, cost model factors, and experience details, though no budget or contract term is specified for this non-binding information-gathering request.