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Cloud-Based Asset Management System Implementation and Support Services

Buyer
CITY OF MURRIETA
Place of performance
Offsite
Submission deadline
Nov 18, 2026

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What the buyer needs

AI summary

The city requires a vendor to provide, implement, configure, and deploy a centralized, secure cloud-based asset management system to manage physical assets, field operations, work orders, maintenance, inspections, inventory, and operational data across multiple departments. The requested scope encompasses project initiation, business process reviews, asset hierarchy setup, data conversion and migration, public-facing service request submission tools, mobile functionality, and potential integrations with GIS, financial, identity management, permitting, and other city platforms. Only USA onshore organizations are eligible to bid, and all work must be performed offsite. Bidders must submit questions no later than October 9, 2026, and responses may be submitted digitally via email or online. The city seeks proposals to determine the project budget, but the text does not state evaluation criteria, submission deadlines, or contract terms.

Scope of work

  • Asset and lifecycle management
  • Work order and field operations management
  • Data conversion, migration, and quality control
  • Integrations with GIS, ERP, identity management, and other city systems
  • Public-facing portal for service request submission and tracking
  • Mobile field application deployment and workflows
  • Reporting, role-specific dashboards, and workflow automation
  • System testing, user acceptance testing, user training, and post-implementation support

How proposals are evaluated

CriterionWeight / scoring
Responsiveness to the Technical Response Matrix and Mandatory IT Requirements40%
Proposed solution functionality, technical fit, implementation approach, methodology, security, integration capabilities, and ability to meet the Scope of Work35%
Experience of the Proposer, including references and similar project history15%
Total proposed Project cost, including implementation, software licensing/subscription, integrations, training, support, and other recurring costs10%

Minimum qualifications

  • Must be an onshore USA organization.
  • Demonstrated successful experience implementing and supporting an AMS/CMMS for municipal or similar agencies.
  • Verifiable references for comparable AMS/CMMS implementations showing successful project delivery.
  • Demonstrated financial stability and organizational/technical capacity for the full contract term.
  • Ability to meet implementation schedule, including target production go-live in May 2027.

Documents to include with your response

  • Response File (1 PDF file, max 30 pages)
  • Cover Letter (max 3 pages)
  • Technical Response Matrix (Exhibit C)
  • Responses to City Questions (Exhibit D)
  • Proof of Insurance
  • Statement of Compliance (Exhibit B)
  • Cost File (submitted separately via PlanetBids portal)

How to submit

Method
Electronic via the City of Murrieta PlanetBids portal
Instructions
Response File uploaded as one (1) PDF file limited to 30 pages. Cost File completed electronically, printed, signed, and uploaded separately.
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