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RFP opportunitySolicitation 02-2627

RFI for Ticketing System and Visitor Experience Management Platform

Submission deadlineNov 30, 2026See documents for time and submission instructions
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About this opportunity

AI summary

The Ministry of Tourism, Culture and Gaming, through Ontario Shared Services, is issuing this Request for Information to gather marketplace feedback on ticketing and visitor experience management systems. The buyer seeks information on capabilities for ticketing, reservations, admissions, memberships, retail sales, customer relationship management, and related operational functions to support Huronia Historical Parks and Fort William Historical Park. Eligibility is restricted to Canadian onshore organizations. Interested vendors must submit their questions by November 13, 2026, and submit their responses digitally by November 30, 2026, at 11:00:00 AM EST.

Buyer and opportunity details

Client
Ministry of Tourism, Culture and Gaming
Solicitation No.
02-2627

Scope of work

  • Admissions and ticketing management
  • Online sales and reservations
  • Point of Sale and retail operations
  • Accommodation and campground reservations
  • Facility and venue rental management
  • Program and event registration
  • Customer Relationship Management and marketing
  • Reporting, analytics, and financial integrations

Documents to include with your response

  • Completed and signed Respondent Submission Form

Key dates

Questions due
November 13th, 2026 no later than 15:00 (Toronto time)
Proposals due
November 25th, 2026 by 11:00:00 am EST (Toronto time)

How to submit

Method
Electronic via the Ontario Tenders Portal (Jaggaer)
Instructions
Submit responses in the Additional Attachment Area via the Ontario Tenders Portal.

Contract details

Place of performance
Thunder Bay, Penetanguishene, Midland, and Wasaga Beach, Ontario, Canada
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