Request for Qualifications for Incident Management Solution Implementation and Support Services

CBC/Radio Canada is issuing a Request for Qualifications to obtain, implement, and support an incident management solution. The buyer requires a system that supports support agent scheduling, configurable event alerting, real-time signal monitoring automation, on-call routing optimization, and streamlined incident response workflows. Only USA onshore organizations are listed as eligible to bid, and performance of the work will occur offsite. Bidders must submit electronic technical response documents online without pricing documents by November 11, 2026, at 8:00 PM EST, while questions are due by November 2, 2026, at 5:00 PM EST.