Monroe County Complex Care Coordination Program Services

The Monroe County Department of Public Health seeks an onshore USA organization to deliver complex care coordination program services offsite for a two-year contract term. The selected vendor will facilitate appropriate and efficient placement in skilled nursing, assisted living facilities, or other settings for patients requiring alternative levels of care beyond acute hospital settings or who are difficult to place due to medical, behavioral health, or social-emotional needs. Scope areas cover complex care cohort grants and support, assisted living facility support, preventive and community-based care service expansion, performance evaluation, data analysis, long-term financing, sustainability, compliance, and quality assurance. Interested respondents must submit their questions by November 13, 2026, and deliver completed proposals by November 30, 2026. Required application items include debarment and procurement certifications, an equal pay certification, insurance certificates, an authorized certification letter, and an MWBE and SDVOB utilization plan. A county evaluation committee will assess properly submitted proposals based on pertinent criteria including cost or proposed fees and specific experience on similar projects.