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OpenSolicitation 2026-1113

Cloud-Based Ticketing and Point-of-Sale Solution for Washington

Buyer
Washington State Department of Transportation
Place of performance
Washington State Ferries terminals
Submission deadline
Dec 31, 2026

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What the buyer needs

AI summary

The solution must support various transaction types, including exchanges, voids, and auto-redemption. It also needs to be ADA-compliant and multilingual, with features for roles, environments, audit logs, and disaster recovery.

Scope of work

  • Point-of-sale software and hardware for staffed vehicle and passenger tollbooths
  • Self-service ticketing kiosks with ADA-compliant and multilingual interfaces
  • Interface to passenger turnstiles (faregates) supporting open payment and ORCA
  • Payment terminals, peripherals, and device management
  • Terminal cash and revenue control and vehicle fare monitoring
  • Integration with WSDOT's companion Ticketing and Reservations Solution
  • Maintenance and operations support for the Point-of-Sale Solution

How proposals are evaluated

CriterionWeight / scoring
Required Bid SubmittalsPass/Fail
Performance SpecificationsPass/Fail
Cost Factors: Bid Pricing Evaluation15%
Non-Cost Factors70%
Responsible Bidder DeterminationPass/Fail
Demonstration/Interview15%

Minimum qualifications

  • Must be registered in Washington's Electronic Business Solution (WEBS)
  • Must be determined a responsible bidder under RCW 39.26.160(2)
  • Demonstrated ability, capacity, and skill to perform the Contract
  • No willful wage or labor law violations in the preceding three-year period
  • Three mandatory Client Reference Evaluations submitted directly by references

Documents to include with your response

  • Exhibit A-1 – Bidder's Certification
  • Exhibit A-2 – Client References (submitted directly by three references)
  • Exhibit B – Scored Non-Cost Factors
  • Exhibit C – Bid Price
  • Exhibit D-1 – Bidder's Contract Issues List (if applicable)
  • Exhibit E – Bidder's Subcontractor Inclusion Plan (if applicable)

How to submit

Method
Email
Instructions
Email Required Bid Submittals in MS Word, MS Excel, or Adobe PDF to the WSDOT Procurement Coordinator. Maximum email size is 30MB; zipped files are not accepted.