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OpenSolicitation OES127-OESAD-6505

WebEOC Nexus 10 Implementation and Support Services in California

Buyer
San Bernardino County Office of Emergency Services
Place of performance
153 South Lena Road, San Bernardino, CA 92415
Submission deadline
Nov 30, 2026

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What the buyer needs

AI summary

The buyer seeks WebEOC Nexus 10 implementation and support services to enhance emergency management coordination. This includes configuring standardized workflows, forms, and reporting processes for consistent information sharing. The system will feature configured dashboards for real-time situational awareness and workflows for resource ordering and task coordination. Training and exercise support will be provided to ensure user proficiency.

Scope of work

  • System assessment and design
  • Configuration of boards, modules, and workflows
  • Dashboard development for real-time situational awareness
  • Training and exercise development and support
  • System development and operational readiness
  • Ongoing maintenance, technical support, and emergency activations support
  • Standardized reporting and workflows aligned with SEMS and NIMS
  • Resource tracking and incident management

How proposals are evaluated

CriterionWeight / scoring
Qualifications and Experience25%

Minimum qualifications

  • Must register with the County Electronic Procurement Network (ePro) prior to submission
  • Must be registered with the California Secretary of State if a business entity
  • Maintain all standard business licenses, permits, and registrations required
  • No specific professional license required unless otherwise required by applicable law
  • Demonstrated experience implementing and configuring WebEOC Nexus 10 or prior WebEOC versions
  • Experience supporting EOCs aligned with ICS, SEMS, NIMS, or ESFs
  • Provide three (3) references from other entities, preferably public agencies

Documents to include with your response

  • Attachment A - Cover Page
  • Attachment B - Statement of Certification
  • Statement of Experience and Qualifications
  • Attachment C - Licenses, Permits, and/or Certifications
  • Attachment D - Certification Regarding Debarment or Suspension
  • Attachment E - Cost
  • Attachment F - References
  • Attachment G - Employment of Former County Officials
  • Attachment H - Exceptions to RFP
  • Attachment J - Indemnification and Insurance Requirements Affidavit

How to submit

Method
Electronic via County Electronic Procurement Network (ePro)
Instructions
Submit electronically at https://epro.sbcounty.gov/bso/view/login/login.xhtml. Proposals are not accepted by email or facsimile. Format on 8.5 x 11 paper, minimum 0.75-inch margins, single spaced, minimum 11-point font, consecutively numbered pages.